How An Exploding Freelance Economy Will Drive Change
In 2014
The following guest post is by Jeff Wald,
cofounder, COO and CFO of WorkMarket, a software platform for
businesses to find, manage and grow their freelance workforce. You can
follow Jeff on Twitter at @jeffreywald.
Student laptop (Photo credit:
Wikipedia)
In 2013, the freelance economy
continued to dominate the discussion about the way we work. One in three
Americans (roughly 42 million) are estimated to be freelancers. By 2020,
freelancers are expected to make up 50% of the full time workforce. Independent
work is becoming more common across all generations and the vast majority plan
to remain independent in the coming year.
The freelance economy is exploding
at exactly the same moment that companies are undergoing a major shift in how
they hire. Talent is moving from a fixed cost (and one that’s historically been
one of the largest across a business) to a variable cost, with companies
staffing up and down as needed. Businesses have the ability to quickly on-board
hundreds or thousands of freelance workers– provided they have the tools and
systems in place to manage them. The booming online staffing industry is also
accelerating the growth of the freelance economy. This $1 billion industry
provides a valuable alternative to companies that are leveraging a contingent
workforce. In fact, the Staffing Industry Association saw the online staffing
market grow 60% last year, and we see no signs of that growth slowing down in
2014 and beyond.
How else can we expect the freelance
economy to reshape the workforce in 2014? Here are a few of my predictions for
the year to come:
The Enterprise Emerges. Small and medium sized businesses have been taking the
lead on the freelancer boom — until now. In 2014, we can expect to see
enterprises entering and playing a more active role in the freelance economy,
which will bring a new degree of formality to the landscape. For example,
small to mid-size businesses typically work with freelancers on a one-off
basis, and thus, often customize the terms of the arrangement as they go. This
is not the case for bigger companies who already have established processes and
procedures. For freelancers, this will potentially mean longer payment terms
and stringent requirements around insurance, certifications, background checks
and legal agreements. It will also mean greater earnings as enterprises
typically pay higher wages and send more work to freelancers. At Work Market,
we see the average enterprise send a freelancer 30+ assignments per year,
whereas a small business sends three.
Work Goes Mobile. When it comes to the freelance economy, mobile equals
efficiency. As more and more workers carry mobile devices, we can expect to see
everything from a decrease in the time needed to locate an available freelancer
to an increase in communication between a business and a freelancers. For
example, mobile devices will enable freelancers to start receiving push
notifications of location based work, enabling freelancers to more quickly move
from project to project. Other benefits include the ability for on-site workers
to check in, obtain digital signatures, take photos of completed work, and
close out work while on site using mobile devices. We will also see an increase
in mobile analytics platforms for freelancers, which will give businesses a
greater ability to track and analyze the work of their freelancer workforce.
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